Nanny Agency in the Home Counties

Nannies Matter is a family-run nanny agency that has spent more than 20 years helping families across Surrey, Berkshire, Buckinghamshire and Oxfordshire find trusted childcare and household staff.

We understand that every family works differently. Our role is to listen first, understand your home and routine, and then introduce candidates who are suited to your family. You will deal with a dedicated director throughout the process, from the first conversation through to placement.

To speak to us about your childcare needs, call 07736 337065 or fill in our online enquiry form and we will get back to you.

Find a Nanny Who Fits Your Family

Finding a nanny is about more than finding someone available. Everyone has different needs. Some families need help with school runs, meals, homework and play dates. Others need support for babies, toddlers, nursery routines, special educational needs or regular travel. Many families also need guidance on duties, salary expectations, contracts and how the employment process works.

This is why Nannies Matter takes a considered and personal approach to finding you the best candidates. Take a look at our testimonials to see how many successful nanny placements we have made with Home County families over the years.

Our Childcare Services

We provide a range of childcare services for families across the Home Counties. Each placement is shaped around the family’s needs, rather than a standard package.

Live-In Nannies - live in your family home and provide childcare during agreed working hours. A live-in nanny will suit families who need consistent support, early morning help, evening flexibility or a nanny who can travel with them where agreed.

Live-Out Nannies - these nannies come to your home during agreed hours and return to their own home at the end of the day. This can work well for families who want professional childcare while keeping clear boundaries between work, childcare and family life.

Nanny Housekeepers - a nanny housekeeper combines childcare with agreed household duties. This may include children’s laundry, meal preparation, tidying play areas, light household tasks and helping the home run more smoothly around family life.

SEN Nannies - some families need a nanny with experience supporting children with special educational needs. We can discuss your child’s needs and look for candidates with relevant experience, patience and the right approach to personalised support.

Household Staff - alongside nanny recruitment, we can also help families find trusted household staff, including housekeepers, household managers, private chefs, chauffeurs and other domestic staff where required.

Housekeeping Services - if you're looking for help to keep your home in check or need assistance with your horses, our housekeeper and housekeeper grooms come highly recommended.

How Our Nanny Recruitment Process Works

We make the search clear and manageable from the start. Our process is personal, careful and designed around your family.

1. We talk through your needs
We begin with a conversation about your children, your routine, your home and the support you need. This helps us understand the type of childcare that would work best.

2. We build the role
We help you define the hours, duties, salary expectations, location, qualifications and experience needed. This may include nursery duties, sole charge care, school-age support, newborn experience, SEN experience or household tasks.

3. We search for suitable candidates
Once we understand the role, we search for candidates who meet your requirements. We look at childcare experience, references, qualifications, personality and whether the candidate is likely to be a good match for your family.

4. We carry out checks
Our recruitment process includes careful screening. This may include interviews, reference checks, right-to-work checks, DBS checks, First Aid training and review of relevant childcare qualifications.

5. You meet the shortlist
We introduce the candidates we believe are suited to your family. You can interview them, ask questions and decide who feels right for your home.

6. We support the placement
Once you have chosen your nanny, we can offer guidance around contracts, payroll, duties, expectations and the early stages of the placement.

Nannies You Can Trust

Choosing a nanny agency near you is a trust decision. You are inviting someone into your home and placing them in a responsible role with your children.

That is why we do not rely only on a CV. We look at how a nanny has worked with previous families, how they communicate, how they respond to children and whether they have the judgement needed for the role.

The candidates we introduce will:

• Fit naturally into your family routine
• Follow your instructions and house rules
• Use their initiative when needed
• Communicate clearly with parents
• Support children with warmth and consistency
• Understand the importance of privacy in a family home
• Take responsibility for agreed childcare duties

Our aim is to help you find the right nanny for your household, not to send you a long list of unsuitable profiles.

A Personal Nanny Agency for the Home Counties

Nannies Matter works with families across Surrey, Berkshire, Buckinghamshire, Oxfordshire and nearby areas, including families who commute into London or live on the London fringe.

Our local knowledge helps us understand how families in the Home Counties live and work. Some families need support around school runs and long commutes. Others need a nanny who can travel between homes, manage a busy social schedule or support children through changing routines.

We help families in and around:

• Surrey
• Berkshire
• Buckinghamshire
• Oxfordshire
• West London and nearby areas
• Aylesbury
• Beaconsfield
• Gerrards Cross
• Guildford
• Henley-on-Thames
• Oxford
• Reading
• Windsor
• Woking

If you are searching for a nanny agency near me, we can talk through whether we cover your area and what type of support may be available locally.

What Families Say About Nannies Matter

Many of the families we support come to us because they want a personal service and a shortlist of suitable candidates, rather than a large number of CVs.

Parents often tell us they value dealing with one dedicated person, having clear guidance through the process and being introduced to candidates who genuinely match the brief.

We know how important it is to find a nanny that perfectly fits your needs. A good placement brings calm and structure to family life, whether you are hiring a new nanny for the first time or replacing someone who has been with your family for many years.

Read about how we find the perfect nannies for happy clients in your local area:

• Aylesbury
• Beaconsfield
• Gerrards Cross
• Guildford
• Henley on Thames
• Oxford
• Reading
• Windsor
• Woking

Are You a Nanny Looking for Work?

If you are a professional nanny looking for a new nanny role, please visit our candidate recruitment portal to find out how to register with us.

Get in Touch

If you are looking for a nanny agency near you, or you would like to talk through the kind of childcare support your family needs, we would be glad to help.

Call Nannies Matter on 07736 337065 or fill in our contact form and we will get back to you. We will take the time to understand your family, answer your questions and help you find the right nanny for your home.