Housekeeping Services in the Home Counties

Are you looking for housekeeping services in the Home Counties? Nannies Matter provides a range of professional housekeeping services staff for homes and families across Berkshire, Surrey and Buckinghamshire. Our fully vetted and highly trained cleaning service professionals will fit right into your lifestyle and requirements, taking care of a wide range of domestic tasks such as:

• Cleaning, including deep cleaning services where required
• Food shopping
• General tidying
• Laundry
• Organising clothes and linens
• Ironing
• Spring cleans
• Horse and stable care
• Running errands based on your household needs

Whether you need a live-in housekeeper or someone who visits your property at an agreed schedule, we can provide you with a carefully selected shortlist of qualified and experienced candidates who will always go the extra mile to meet your needs.

We understand the needs of busy homes and families, and our domestic services cater to all sorts of specialised circumstances. We can source housekeepers and housekeeper grooms for families who need help looking after their horses, as well as staff who are willing to travel with you for family holidays.

No matter what kind of housekeeper you are after, you can rely on Nannies Matter to meet your requirements with our flexible, bespoke approach. We pride ourselves on achieving the right match between candidates and households, making sure you find a housekeeper who can provide the support you and your family need. That way, you can spend time doing the things that are important to you and your family, with peace of mind that your housekeeping and cleaning are in trusted hands.

To find out more about our housekeeping services for the Home Counties, contact our friendly team on 07736 337065 or fill out the form on this page.

A trusted housekeeping agency for private homes

We started our domestic staffing and recruitment agency over twenty years ago because we could not find suitable care for our own children. Other recruitment agencies did not seem to care about our needs. So we launched Nannies Matter because we think that choosing the people who will work in your home and care for your family is a huge decision, and you deserve an agency who understands that and cares about getting things right.

We take the time to get to know you and understand your needs, so we can shortlist candidates who are not only brilliant at what they do, but who also align with the atmosphere of your home. This approach has allowed us to become one of the most trusted household staff recruitment agencies in the Home Counties. Don't just take our word for it, have a look at our testimonials to see what our clients have to say about our process.

If you like the sound of the personal approach from people who fully understand your situation and unique needs, call us on 07736 337065 and let's see how we can help you.

What can our housekeeping services include?

Housekeeping services can vary widely depending on the household, the size of the home, the number of people living there and the level of support required. Some clients need regular cleaning and laundry support. Others need someone who can help with home management, errands, cooking, driving or care of delicate surfaces, antiques and fixtures.

Before we begin the search, we will help you create a clear task list. This makes it easier to compare suitable candidates and helps your chosen housekeeper understand exactly what is expected.

Cleaning and deep cleaning

A housekeeper can support with regular cleaning to keep your home fresh, organised and comfortable. Scheduled cleaning prevents dirt and grime from building up and reduces dust, allergens and bacteria around the home.

Cleaning duties include things like:

• Dusting, hoovering and mopping
• Cleaning kitchens and bathrooms
• Wiping surfaces and fixtures
• Keeping living spaces tidy
• Cleaning bedrooms and guest rooms
• Preparing the home for guests or special occasions

Some families also need occasional deep cleaning services. This may include tasks such as oven cleaning, more detailed kitchen and bathroom cleaning, or seasonal cleaning where more attention is needed. Deep cleaning may be arranged as part of a wider housekeeping role, depending on the candidate’s skills and the instructions agreed in advance.

Laundry, ironing and wardrobe care

Laundry and ironing are common housekeeping duties. A housekeeper may help with washing, drying, folding, ironing and putting clothes away, as well as organising clothes, linens and wardrobes.

For busy families, this can make a significant difference to the running of the home. Living in a clean, organised space will also reduce the daily mental load, particularly for families balancing work, childcare and home life.

Errands, shopping and household support

Many housekeepers can also assist with errands and general household support such as:

• Food shopping
• Collecting dry cleaning
• Managing household supplies
• Liaising with tradespeople
• Accepting deliveries
• House sitting
• Basic home management tasks

Helping with family organisation

Some roles may also involve cooking, driving or light companionship, depending on the person hired and the household’s requirements.
Live-in, live-out, full-time and part-time housekeepers

Nannies Matter can help you hire a housekeeper on a live-in or live-out basis.

Live-in housekeepers

A live-in housekeeper lives within the family home and can provide a high level of consistency and support. This can suit families who need help across the week, larger homes, households with frequent visitors or families who travel often.

Clear working hours, accommodation arrangements, duties and time off should be agreed before the placement begins.

Live-out housekeepers

A live-out housekeeper visits the home at agreed times. This can suit families who need support on certain days of the week or for a set number of hours each day.

Live-out roles can be full time or part time, depending on the level of housekeeping support required.

Specialist housekeeping roles

Depending on the services you require as a family, we are able to recruit the following categories of housekeeper for you:
Housekeepers: domestic staff who can help you run and manage your household.

• Housekeeper grooms: housekeeping professionals who can look after horses and domestic stables, in addition to their household responsibilities.
• Nanny housekeepers: domestic professionals who combine the roles of nanny and housekeeper, meaning they can provide childcare duties as well as help to run the household.

We pride ourselves on sourcing housekeeper candidates whose experience and approach fit the needs of each household. If you need support beyond standard housekeeping duties, such as family PA tasks, driving, cooking, house sitting or help with pets and horses, we will source candidates with the right skills.

How much do housekeeping services cost?

The cost of housekeeping services depends on the type of role, the number of hours required and the level of responsibility involved.

When we discuss your needs during our initial consultation, we'll look at factors such as:

• Whether the role is live in or live out
• Whether the role is full time, part time or permanent
• The size of the property
• The number of people in the household
• The level of cleaning and deep cleaning required
• Whether laundry, ironing, cooking or driving are included
• Whether the role involves childcare or nanny duties
• Whether specialist skills are needed, such as care of antiques, delicate surfaces or horses
• The candidate’s experience and background
• Your budget

We will then be able to advise you on setting an appropriate salary to attract top candidates.

How we find the right housekeeper

Choosing a cleaning service or housekeeping agency requires a clear understanding of your needs and priorities. Our process is designed to make that easier.

Initial discussion
We begin by learning about your home, lifestyle, family, working hours, expectations and the type of person you would like to hire.

Defining the role
We help you create a clear brief covering duties, hours, live-in or live-out arrangements, salary expectations and any specialist requirements.

Candidate search

We then search for suitable candidates who match your household’s needs. Rather than sending many housekeepers for you to review, we focus on presenting carefully selected candidates who are more likely to be the right fit.

Interviews and placement
Once you have reviewed your shortlist, you can meet the candidates and decide who feels right for your home. We will support you through the placement process, and can advise on employment matters.

How we vet housekeeper candidates

When someone is going to work in your private home, trust, discretion and reliability are non-negotiables.

Nannies Matter take care to recommend candidates who are suitable for the household and the role. Before we put any candidates forward, we will review their experience, take references, discuss previous placements, check relevant documentation and consider whether the person has the right approach for your family home.

Where appropriate, candidates will be background checked and DBS checked. We will discuss what is suitable for your role and help you understand the level of vetting that applies.

We also take care to understand the person behind the CV. A good housekeeper needs more than practical cleaning skills. They need discretion, consistency, attention to detail and the ability to work respectfully in someone else’s home.

Why choose Nannies Matter?

At Nannies Matter, we can help you to find a housekeeper throughout Berkshire, Surrey and Buckinghamshire, providing candidates who are flexible and willing to tailor their services to you and your family's specific requirements.

We pride ourselves on the flexibility and adaptability of the housekeeper candidates we work with, meaning that any domestic staff you hire through Nannies Matter will be willing to take on additional tasks that don’t traditionally fit into their role. Whether you need someone to act as a family personal assistant or chauffeur, you will be able to negotiate an arrangement that suits you best.

Simply get in touch with Nannies Matter to let us know your individual requirements, and we will do the rest. We have an extensive checklist that we can go through with you personally to ensure that all of your requirements are met, and we’re willing to speak with you at length - over the phone, via email or in person in your home - in order to get this right.

We have been successfully finding and matching nannies, housekeepers and household staff to families in need for more than a decade. All of our staff are thoroughly vetted and highly qualified, so you can rest assured that you will be matched with a highly capable professional who is perfectly placed to meet your needs.

Areas we cover

We provide housekeeping services across the Home Counties, including Berkshire, Surrey and Buckinghamshire, as well as selected locations in London and the surrounding areas.

• Areas we cover include:
• Aylesbury
• Beaconsfield
• Cobham
• Gerrards Cross
• Guildford
• Henley-on-Thames
• Oxford
• Reading
• Richmond
• Surrey
• Virginia Water
• Weybridge
• Windsor
• Woking
• West London

We may also be able to assist families in nearby areas, including parts of Essex and Kent, depending on the role and candidate availability.

FAQs about housekeeping services

What is included in housekeeping services?

Housekeeping services can include cleaning, laundry, ironing, organising, running errands, shopping, cooking, home management and general support around the household. The exact duties will depend on the role agreed with your housekeeper.

Before we begin the search, we will help you define the tasks you need covered, from day-to-day cleaning and laundry through to more detailed household support. This gives candidates a clear understanding of the role and helps us find someone whose experience suits your home, routine and expectations.

What is the difference between a housekeeper and a cleaner?

A cleaner usually focuses on cleaning tasks only. A housekeeper can often provide broader household support, including laundry, ironing, cooking, errands, organisation and general home management.

For some families, a cleaner is enough. For others, especially in busy private homes, a housekeeper offers more continuity and can take greater responsibility for the smooth running of the household. Nannies Matter can help you decide which type of support is most appropriate.

Can I hire a live-in housekeeper?

Yes. A live-in housekeeper can be a good option for families who need regular support across the week or who want a consistent person living within the home. Accommodation, working hours and duties should be clearly agreed before the role begins.

This arrangement can work particularly well for larger homes, families with demanding schedules or households where support is needed across several areas of home life. We can help you think through the role in detail, including duties, time off, accommodation and the type of candidate most likely to suit your household.

Can I hire a part-time housekeeper?

Yes. A part-time housekeeper may visit your home for a set number of hours each week or on certain days. This can suit families who need regular support but do not need a full-time member of staff.

Part-time housekeeping can be arranged around your routine, whether you need help once or twice a week, support during school hours, or additional assistance at busier times. The clearer you are about the hours and duties required, the easier it is to find a candidate who fits the role well.

Can a housekeeper help with deep cleaning?

Some housekeepers can help with deep cleaning, depending on their experience and the duties agreed. Deep cleaning may include more detailed cleaning of kitchens, bathrooms, ovens, fixtures and harder-to-reach areas.

If deep cleaning services are important to you, this should be discussed from the start so that we can look for candidates with the right experience. Some households need occasional deep cleaning alongside regular housekeeping, while others may need a separate cleaning service for more specialist or intensive work.

Do housekeepers help with laundry and ironing?

Yes. Laundry and ironing are common housekeeping duties. This may include washing, drying, folding, ironing, wardrobe organisation and organising clothes and linens.

For many families, laundry and ironing are among the most valuable parts of a housekeeping role. A housekeeper may also help keep wardrobes, airing cupboards and linens organised, making day-to-day family life feel calmer and more manageable.

Can a housekeeper help with childcare?

Some housekeepers can help with childcare, but if childcare is a regular or important part of the role, a nanny housekeeper may be more appropriate. Nannies Matter can help you decide whether you need a housekeeper, nanny housekeeper or another type of household staff.

It is important to be clear about the level of childcare support required. Occasional help may be suitable for some housekeepers, but regular school runs, nursery duties, meal preparation or sole-charge care usually call for a candidate with proper nanny experience.

Are housekeeper candidates vetted?

We take care to recommend suitable candidates and can discuss the vetting process with you in more detail. This may include references, background checks, DBS checks where appropriate and a careful review of previous experience.
 

Because a housekeeper will be working in your private home, trust and discretion are essential. We take time to understand both the candidate’s experience and the household’s expectations, so that the placement feels secure, reliable and well matched.

How do I choose the right housekeeping agency?

When choosing a housekeeping agency, it helps to look at experience, reviews, the quality of the matching process, how candidates are vetted and whether the agency takes time to understand your home properly. A clear task list will also help you compare providers more accurately.

A good housekeeping agency should not simply send you a long list of candidates. It should ask detailed questions, understand the atmosphere of your home and help you find someone whose skills, personality and working style suit your family. Which is where NanniesMatter comes in. We understand what you need from a housekeeping services agency, and always make sure our service meets those needs.

Do professional housekeeping services save time?

Professional housekeeping services can save time, reduce daily pressure and help keep your home clean, organised and comfortable. For many families, this support brings consistency and peace of mind.

By handing regular household duties to a reliable professional, you can spend less time managing cleaning, laundry, errands and organisation yourself. This can make home life feel more manageable, especially for families balancing work, children, travel and busy weekly routines.

Contact Us

If you’d like to make use of our housekeeping services, get in touch today to arrange an initial meeting, where we can speak to you to get a better understanding of your requirements.

Our offices are open Monday to Friday from 8am to 6pm; however, we are happy to contact you at weekends and evenings if that is more convenient for you. Call us on 07736 337065 or fill in our online enquiry form to get started.